CUSTOMERSERVICE

Change or Cancel an Order

Sorry, we’re not able to change or cancel orders after they are placed.

Shipping Information

Updated 4/7/2025

Orders are processed Monday–Friday, excluding federal holidays.

We’ll send you a shipping confirmation email with a tracking link once your order has shipped. Tracking may take up to 48 hours to update.

For orders with multiple shipments, we’ll send a separate email for each shipment.

United States

Method	Cost	Delivery time
Standard	$7.99 or free over $75	4-7 business days
Upgraded	Starting at $9.99	2-4 business days
Overnight	Starting at $19.99	Next business day (order by 2 PM ET)

• Upgraded and Overnight rates are dependent on order weight
• Please allow an extra day for delivery to PO boxes

Shipping costs and delivery times apply to the 48 contiguous states. For all other US addresses, see the current rates at checkout.

We accept returns within 30 days of placing your order.

Halloween costumes are not eligible for return or exchange after October 17, 2025.

Returns

All returns are issued gift cards. Gift cards are sent to the email address on the original order and never expire.

• Items must be unworn and unwashed with their original packaging and tags
• Shipping fees are non-refundable
• We are not liable for any returns that are lost or stolen while in transit
• Once your return has been delivered to our facility, it can take up to 7 business days to process
• Any products marked “Last Chance” or “Warehouse Sale” or with prices ending in .98 are final sale and not eligible for return or exchange

Any items returned that are not eligible will be discarded and your return gift card amount will be adjusted accordingly.

Size Guide

These size charts are general guidelines and not specific to any brands or products. Check individual product descriptions for words like “fitted”, “loose” or “baggy” to get an understanding of how the style fits.

Women

Size	Bust		Waist		Hips
	IN	CM	IN	CM	IN	CM
XXS	29–30	74–77	21–22	54–57	31–32	79–83
XS	31–32	78–82	23–24	58–61	33–34	84–87
S	33–34	83–86	25–26	62–66	35–36	88–92
M	35–36	87–92	27–28	67–71	37–38	93–97
L	37–38	93–96	29–30	73–76	39–40	99–101
XL	39–40	99–101	31–32	78–81	41–42	104–106
XXL	41–42	104–106	33–34	83–86	43–44	109–111
1X	43–46	109–116	36–39	92–99	45–48	114–121
2X	46–49	116–124	39–42	99–107	48–51	121–129
3X	49–52	124–132	42–45	107–114	51–54	129–137

Men

Size	Chest		Waist
	IN	CM	IN	CM
XXS	32–34	81–86	26–28	66–71
XS	34–36	86–92	28–30	71–76
S	36–38	92–97	30–32	76–81
M	38–40	97–102	32–34	81–86
L	40–42	102–107	34–36	86–92
XL	42–45	107–114	36–39	92–99

International

Size	US & CA	UK & AU	FR	IT	JP
XXS	0	4	32	36	3
XS	2	6	34	38	5
S	4	8	36	40	7
M	6	10	38	42	9
L	8	12	40	44	11
XL	10	14	42	46	13

Shoes

US, CA & AU	UK	Europe	Japan	IN	CM
5	3	35-36	22	8.5-8.8	22.1-22.3
6	4	36-37	23	8.9-9.1	22.6-23.1
7	5	37-38	23.5	9.3-9.4	23.6-23.8
8	6	38-39	24.5	9.5-9.7	24.1-24.6
9	7	39-40	25.5	9.9-10	25.1-25.4
10	8	40-41	26	10.2-10-3	25.9-26.1
11	9	41-42	27	10.5-10.7	26.6-27.1
12	10	42-43	28	10.9-11.1	27.6-28.1
13	11	43-44	29	11.3-11.5	28.7-29.2

Payment

United States

We accept the following payment methods:

• Visa, Mastercard, American Express, and Discover
• Apple Pay, Google Pay, PayPal, and Shop Pay
• Afterpay, Klarna, and Sezzle
• Gift cards

International

We offer different payment methods depending on your country. See available payment methods at checkout.

Still have questions?

Submit a request on our contact form.